QUESTIONS ARE THE ANSWER 2024
DATE: 6TH NOVEMBER 2024
TIME: 9.15AM - 5PM
LOCATION: OCEE & FOUR DESIGN, NORTHAMPTON, NN4 7AS
12 SPACES AVAILABLE
TO BOOK CLICK HERE & SEND TO karen@commercial-interiorsuk.com
INDIVIDUAL DELEGATE TICKET PER COURSE:
MEMBERS £545 +VAT
NON-MEMBERS £645 +VAT
Sarah Castle is a renowned industry-specific trainer known for her thought-provoking, dynamic, and motivational presentations. Her ability to quickly inspire and motivate individuals to perform at their very best has led to the success of many individuals and teams. With extensive experience working with global companies in your industry, Sarah possesses the expertise and knowledge to tailor the learning experience specifically to your company’s needs.
INCLUDED IN THE PRICE
- Prior to the training, Sarah will speak with each attendee’s line manager to personalize the delivery and focus on specific learning outcomes.
- Lunch and all refreshments.
- All necessary learning materials.
- Post-training, Sarah will consult with each attendee’s line manager to suggest ways to integrate the new skills within the business.
WHO IS THIS COURSE FOR?
This training day is ideally suited at all sales professionals and anyone working within a commercial role.
WHAT WILL YOU GAIN?
Mastering patience, listening, and asking relevant questions can be challenging in a demanding market. This session delves into the art of meaningful business conversations to uncover customer needs, whether implied or explicit. This course is highly beneficial for all customer-facing professionals aiming to attract new business and develop existing relationships.
WHAT YOU WILL LEAVE WITH?
- Greater understanding of the silent indicators that lead to building rapport and not breaking it.
- Identify your behavioural preferences and learn at a deeper level your customer behavioural styles.
- Understanding customer buying preferences and customer decision making strategies.
- Establish sales strategies for both up-selling and link selling.
- Develop a business conversation with strategy.
- Recognise the importance of consultative selling to establish customer explicit needs.
- Acknowledge subtle ways to create value and enable a power position when negotiating and closing.